Wisern app

Live 1:1 mentoring with creative experts

Wisern experts specialise in assisting freelancers and microbusinesses to overcome business challenges, offering personalised guidance and strategies to foster growth and success.

Client

Wisern

Services

Business Strategy Visual Design UI & UX Design App design

Industries

Creative, ed tech

Date

May 2025

Overview

Wisern is a career mentoring and strategy platform designed to help creative professionals thrive in a rapidly changing industry. With tailored guidance, live sessions, and a powerful combination of AI and human insight, Wisern equips creatives with the tools they need to stabilize income, attract clients, and adapt to emerging trends like AI. As the creative workforce becomes increasingly independent and disrupted, Wisern fills a critical gap for strategic career development, accountability, and mindset support.


Product Vision

To become the go-to career strategy platform for ambitious creatives seeking clarity, confidence, and consistent income—by blending intelligent tools, expert insight, and community.


Problem Definition

Creative freelancers often struggle with unstable income, client droughts, pricing confusion, and self-doubt. Traditional education doesn't prepare them for the business side of creative work, and mentorship opportunities are scarce, unstructured, or unaffordable. Many talented creatives feel stuck—lacking the strategic insight, accountability, and community support needed to grow their careers sustainably. Without structured reflection and planning, it's easy to drift year to year without progress.


Key Problems for Creatives

  • Difficult to find an expert who is relevant, approachable, and available

  • Remote working creates isolation and disconnects creatives from a community and its culture

  • Searching for personal business advice online is inefficient and generic

  • Pre-recorded online courses cater for generic advice and do not allow personal feedback

  • Vulnerability in openly asking for help within a network for established creatives

  • Established creatives are prepared to pay for timely, specific advice as part of business development


Key Problems for Experts

  • Get approached for advice but not sure how to give back

  • Lack the training and confidence to pass on their knowledge as meaningful advice

  • Aligning diaries, venues and fixing fees makes organising meetings a painful and uncomfortable task

  • Struggle to prioritise non-paid mentoring alongside paid work commitments


The Solution

Wisern offers monthly strategy sessions, reflection tools, live events, and AI-generated prompts to help creatives:

  • Set meaningful goals

  • Review income and marketing progress

  • Develop pricing strategies

  • Adapt to AI and tech disruption

  • Get unstuck and move forward

Members receive personalized prompts and templates, access to creative industry mentors, and a system to stay accountable—without overwhelm.


Strategic Objectives

  1. Provide career clarity and planning tools for creative professionals

  2. Increase confidence through mentoring, live sessions, and mindset support

  3. Help users adapt to AI and technology shifts without fear

  4. Build a community of ambitious, self-directed creatives

  5. Establish a scalable, hybrid model combining AI and expert input



Discovery

User Research

Wisern gathered insights from its target audience—freelance designers, photographers, writers, and makers—through interviews, workshops, and surveys.

Key findings:

  • 78% felt overwhelmed about pricing and planning

  • 66% lacked confidence in client outreach

  • 59% had no regular method for reviewing progress or setting career goals

"I know I'm good at what I do, but I have no idea if I'm doing the right things to grow."


Market Comparison

Platform

AI Support

Live Mentoring

Business Strategy

Focus on Creatives

Wisern

MasterClass

Skillshare

Domestika

Coaching 1-on-1

Wisern offers a unique hybrid of smart automation and human mentoring tailored to creative professionals.


Personas

  1. The Newbie

    • 1–3 years experience as a full-time freelancer (or longer assisting)

    • Lower-paid projects, undercharging, unsure of positioning or ideal clients

    • Engages with Wisern’s free content (podcasts, events, social)

    • Purchases low-cost courses and pre-recorded trainings (e.g. pricing basics, business setup)

    • Long-term potential for growth into paid memberships


  2. The Rising Star

    • 5–10 years experience; full-time creative earning £30k–£80k annually

    • Looking to step up into bigger-budget work (e.g. ATL campaigns)

    • Seeks industry-specific insight and visibility strategy

    • Buys 1-to-1 sessions, workshops, and rolling subscriptions

    • Case Study: CP, age 32, wants to move from social campaigns to global brand work but lacks the pitching strategy to cross that threshold.


  3. The Lost Pro

    • 10+ years experience; typically earns £90k–£250k

    • Feels disconnected from a changing industry and fears becoming irrelevant

    • Appears successful but struggles with confidence and direction

    • Invests in deeper mentoring, workshops, and business development courses

    • Case Study: MH, age 58, long-time freelancer now unsure of relevance, value, and how to regain access to big opportunities.


  4. The Expert

    • 15+ years experience; notable leadership roles or public following (25k+)

    • Frequently asked for advice but unsure how to formalise support or charge for it

    • Wants to give back through structured consulting or mentoring

    • Needs help productising expertise (e.g. paid calls, group sessions, or strategy days)

    • Case Study: TO enjoys supporting others via Zoom but struggles with boundaries and turning ad hoc chats into revenue-generating opportunities.

UX Design Direction

Wisern's visual identity is calm, confident, and clear—mirroring the strategic guidance it offers.

Brand keywords: Wise, Grounded, Empowering, Clear

The platform uses an intuitive interface, spaced layouts, and reflective language. Tone of voice is honest, encouraging, and gently directive—never prescriptive.

Go-To-Market Strategy

Wisern follows a freemium model with tiered memberships:

Tier

Features

Free

Weekly AI prompts, access to blog content, 1 reflection tool

Wisern Pro

£7.99/month – Full toolkit access, live sessions, goal tracking, priority templates

Wisern Studio

Bespoke mentoring, expert matching, quarterly strategy reviews


GTM Tactics:

  • Instagram-first organic and paid campaigns

  • Partner with creative communities and newsletters

  • Live webinars and open-access reflection sessions

  • End-of-year and mid-year campaigns to drive conversion and engagement

Wisern positions itself not just as a tool, but as a career companion for creatives serious about growth, strategy, and sustainability.

Outcome

Since launch, Wisern has helped 300+ businesses create strategies which foster growth and success. Wisern's offering comprises industry-leading experts in the creative sector, collectively boasting a combined audience reach of over 500,000+.