Wisern app
Live 1:1 mentoring with creative experts
Wisern experts specialise in assisting freelancers and microbusinesses to overcome business challenges, offering personalised guidance and strategies to foster growth and success.
Client
Wisern
Services
Business Strategy Visual Design UI & UX Design App design
Industries
Creative, ed tech
Date
May 2025
Overview
Wisern is a career mentoring and strategy platform designed to help creative professionals thrive in a rapidly changing industry. With tailored guidance, live sessions, and a powerful combination of AI and human insight, Wisern equips creatives with the tools they need to stabilize income, attract clients, and adapt to emerging trends like AI. As the creative workforce becomes increasingly independent and disrupted, Wisern fills a critical gap for strategic career development, accountability, and mindset support.
Product Vision
To become the go-to career strategy platform for ambitious creatives seeking clarity, confidence, and consistent income—by blending intelligent tools, expert insight, and community.
Problem Definition
Creative freelancers often struggle with unstable income, client droughts, pricing confusion, and self-doubt. Traditional education doesn't prepare them for the business side of creative work, and mentorship opportunities are scarce, unstructured, or unaffordable. Many talented creatives feel stuck—lacking the strategic insight, accountability, and community support needed to grow their careers sustainably. Without structured reflection and planning, it's easy to drift year to year without progress.
Key Problems for Creatives
Difficult to find an expert who is relevant, approachable, and available
Remote working creates isolation and disconnects creatives from a community and its culture
Searching for personal business advice online is inefficient and generic
Pre-recorded online courses cater for generic advice and do not allow personal feedback
Vulnerability in openly asking for help within a network for established creatives
Established creatives are prepared to pay for timely, specific advice as part of business development
Key Problems for Experts
Get approached for advice but not sure how to give back
Lack the training and confidence to pass on their knowledge as meaningful advice
Aligning diaries, venues and fixing fees makes organising meetings a painful and uncomfortable task
Struggle to prioritise non-paid mentoring alongside paid work commitments
The Solution
Wisern offers monthly strategy sessions, reflection tools, live events, and AI-generated prompts to help creatives:
Set meaningful goals
Review income and marketing progress
Develop pricing strategies
Adapt to AI and tech disruption
Get unstuck and move forward
Members receive personalized prompts and templates, access to creative industry mentors, and a system to stay accountable—without overwhelm.
Strategic Objectives
Provide career clarity and planning tools for creative professionals
Increase confidence through mentoring, live sessions, and mindset support
Help users adapt to AI and technology shifts without fear
Build a community of ambitious, self-directed creatives
Establish a scalable, hybrid model combining AI and expert input
Discovery
User Research
Wisern gathered insights from its target audience—freelance designers, photographers, writers, and makers—through interviews, workshops, and surveys.
Key findings:
78% felt overwhelmed about pricing and planning
66% lacked confidence in client outreach
59% had no regular method for reviewing progress or setting career goals
"I know I'm good at what I do, but I have no idea if I'm doing the right things to grow."
Market Comparison
Platform | AI Support | Live Mentoring | Business Strategy | Focus on Creatives |
---|---|---|---|---|
Wisern | ✅ | ✅ | ✅ | ✅ |
MasterClass | ✅ | ❌ | ✅ | ❌ |
Skillshare | ❌ | ❌ | ❌ | ✅ |
Domestika | ❌ | ❌ | ❌ | ✅ |
Coaching 1-on-1 | ❌ | ✅ | ✅ | ✅ |
Wisern offers a unique hybrid of smart automation and human mentoring tailored to creative professionals.
Personas
The Newbie
1–3 years experience as a full-time freelancer (or longer assisting)
Lower-paid projects, undercharging, unsure of positioning or ideal clients
Engages with Wisern’s free content (podcasts, events, social)
Purchases low-cost courses and pre-recorded trainings (e.g. pricing basics, business setup)
Long-term potential for growth into paid memberships
The Rising Star
5–10 years experience; full-time creative earning £30k–£80k annually
Looking to step up into bigger-budget work (e.g. ATL campaigns)
Seeks industry-specific insight and visibility strategy
Buys 1-to-1 sessions, workshops, and rolling subscriptions
Case Study: CP, age 32, wants to move from social campaigns to global brand work but lacks the pitching strategy to cross that threshold.
The Lost Pro
10+ years experience; typically earns £90k–£250k
Feels disconnected from a changing industry and fears becoming irrelevant
Appears successful but struggles with confidence and direction
Invests in deeper mentoring, workshops, and business development courses
Case Study: MH, age 58, long-time freelancer now unsure of relevance, value, and how to regain access to big opportunities.
The Expert
15+ years experience; notable leadership roles or public following (25k+)
Frequently asked for advice but unsure how to formalise support or charge for it
Wants to give back through structured consulting or mentoring
Needs help productising expertise (e.g. paid calls, group sessions, or strategy days)
Case Study: TO enjoys supporting others via Zoom but struggles with boundaries and turning ad hoc chats into revenue-generating opportunities.
UX Design Direction
Wisern's visual identity is calm, confident, and clear—mirroring the strategic guidance it offers.
Brand keywords: Wise, Grounded, Empowering, Clear
The platform uses an intuitive interface, spaced layouts, and reflective language. Tone of voice is honest, encouraging, and gently directive—never prescriptive.
Go-To-Market Strategy
Wisern follows a freemium model with tiered memberships:
Tier | Features |
Free | Weekly AI prompts, access to blog content, 1 reflection tool |
Wisern Pro | £7.99/month – Full toolkit access, live sessions, goal tracking, priority templates |
Wisern Studio | Bespoke mentoring, expert matching, quarterly strategy reviews |
GTM Tactics:
Instagram-first organic and paid campaigns
Partner with creative communities and newsletters
Live webinars and open-access reflection sessions
End-of-year and mid-year campaigns to drive conversion and engagement
Wisern positions itself not just as a tool, but as a career companion for creatives serious about growth, strategy, and sustainability.
Outcome
Since launch, Wisern has helped 300+ businesses create strategies which foster growth and success. Wisern's offering comprises industry-leading experts in the creative sector, collectively boasting a combined audience reach of over 500,000+.